Improving quality assurance in a university involves a multifaceted approach with various areas of focus,
specific objectives, activities, and instruments to measure and enhance quality.
Implementing these instruments and activities in various areas while aligning them with the overarching objectives of quality assurance will help a university continuously improve its educational quality and effectiveness. Regular review and adjustment of these processes are essential to staying responsive to changing needs and standards.
| Main Areas | Objective | Activities | Instruments | Responsible Unit | Implementation Period |
|---|---|---|---|---|---|
| Accreditation and Compliance | 1.Maintain accreditation and meet regulatory standards | 1.1 Regular self-assessment and reporting. 1.2 Alignment with accreditation criteria. 1.3 Compliance with educational laws and regulations. |
Accreditation reports,compliance audits, and regulatory documentation.. | IQAU,WBU Units | 2023-2024 academic year |
| 2.Assist the units with the accreditation process | 2.1 Regular self-assessment and reporting for program accreditation | ||||
| Academic Programs and Curriculum | 1.Ensure the relevance and effectiveness of academic programs. | 1.1 Regular curriculum review and updates 1.2 Alignment with industry needs. 1.3 Integration of Experiential Learning. |
Curriculum mapping, program reviews, stakeholder feedback | IQAU,WBU Units representatives,Program Coordinators,Curricula office | 2023-2024 academic year |
| Surveys and Feedback | 1.Analysis of statistical information on the teaching and learning performance and governance | 1.1 Student Satisfaction Survey 1.2 Faculty and Staff Feedback Mechanisms 1.3 Employer feedback on employed students EPIC |
Institutional Questionnaires,Reports,Feedback reports | IQAU,Program Coordinators | 1st semester January – March 2024 2nd semester May-June 2024 |
| Faculty Development | 1.Enhance the competence and expertise of faculty members | 1.1 Faculty training and workshops. 1.2 Encouraging research and scholarship. 1.3 Peer mentoring and evaluation |
Teaching evaluations, research output metrics, and professional development records | IQAU,WBU Units representatives, Program Coordinators,Performance Evaluation and Professional Development Unit | July 2024 |
| Student Assessment | 1.Ensure fair and effective assessment of student learning | 1.1 Diversifying assessment methods. 1.2 Rubric development for grading consistency. 1.3 Assessment of learning outcomes. |
Exams, assignments, capstone projects, peer evaluations | WBU Units representatives,Program Coordinators,Academic Staff | 2023-2024 academic year |
| Support Services | 1.Provide comprehensive support for student success | 1.1 Career counseling and advising. 1.2 Academic tutoring and mentoring. 1.3 Mental health and well-being programs. |
Student satisfaction surveys, retention rates, counseling records. | IQAU,Dean of Students,Program Coordinators | 2023-2024 academic year |
| Infrastructure and Resources | 1.Ensure access to high-quality facilities and resources. | 1.1 Investing in modern technology and labs. 1.2 Library acquisitions and digital resources. 1.3 Maintenance and upgrades. |
Facility usage data, budget allocations, resource availability reports. | Institutional Administrator,Faculty Administrator | 2023-2024 academic year |
| Month | October | November | December | January | February | March | April | May | June | July | September |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Activity | Institutional and study program reports assessments | Institutional and study program reports assessments | Presentation institutional report on the evaluation of the institution | Students questionnaires | Working on the results of the questionnaires | Finalizing the results of the questionnaires | Presenting the results of the questionnaires | Assistance and guidance for the Quality Assurance Instruments, presentation for the staff | Students questionnaires | Working on the results of the questionnaires | Finalizing the results of the questionnaires |
| Finalizing institutional report on the evaluation of the institution | Questionnaire for training needs | Presentation of the results on training needs | Discussion on the possible accreditation of study programs proposals | Assistance for the accreditation process | Assistance for the accreditation process | Assistance for the accreditation process | Assistance for the accreditation process | Assistance for the accreditation process | Assistance for the accreditation process | Presenting the results of the questionnaires | |
| Assistance for the accreditation process | Assistance for the accreditation process | Assistance for the accreditation process | Assistance for the accreditation process | Assistance for the accreditation process | |||||||
| Involvement for the implementation of CBPHE | Involvement for the implementation of CBPHE | Involvement for the implementation of CBPHE | Involvement for the implementation of CBPHE | Involvement for the implementation of CBPHE | Involvement for the implementation of CBPHE | Involvement for the implementation of CBPHE |